Riviera Pools - Residential and Commercial Builders of Custom Swimming pools: FAQ

Frequently Asked Questions

Q. How do I use the FAQ list?

A. We designed our faq list to coinside with the different stages of construction, placing questions where they tend to turn up during the pool building process. Look for the stage you are at, (IN CAPS) and look for the question you may have. If your question can not be found...feel free to call.

Q. Who do I ask for when I call?

A. Who you call depends on the stage and question you may have. Your design consultant will handle all question before the start of construction. Bill Molter will handle construction and scheduling questions from LAYOUT to PLUMBING. Roger Roth handles construction and scheduling questions from PLUMBING to START UP. Drew handles questions during START UP and ORIENTATION. Tim handles PUNCH OUT, WARRANTY and any question concerning payment or materials ordered. Liz handles FINAL INSPECTIONS.

Q. DESIGN

A. At this stage, one of our design consultants will personally walk you through the design process to create your pool to fit your needs, your back yard, and your budget.

Q. PERMITTING

A. At this stage, your design consultant will complete the paperwork needed and submit it for permitting. Once submitted, we are at the mercy of the jurisdiction within which you reside.

Q. NOT COMPLETE YET

A. Sorry, but we are still working on this section. Please call us with any unanswered questions. Thanx, TIM